I just have a regular HD DVR (H24) networked for "in-house"/home network use/streaming/remote control, so I haven't had to troubleshoot "Genie Go" issues yet, but wouldn't the "Genie Go" (a hardware device??) have to have your public IP access to be seen from the regular Internet? The proper "hole"/"DMZ" thru your cable/DSL?? I-net gateway (open ports or "DMZ" setting to pass traffic both ways to the "GenieGO").
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