dcd The channel in question is available on VOD and it is apart of my cable package but it says I have to order the channel. Some of my VOD channels work fine and I have no issues but others give me the same message about ordering the channel even though I have it as apart of my cable package. I have tried what the above poster suggested but it didn't change the situation unfortunately. I haven't had any luck with customer service, the representative I spoke with kept telling how to order movies on VOD but of course that wasn't my issue.
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